At Ghost Vapors, we value our customers and strive to provide rewards through various promotions, discounts, and loyalty programs. Below is our policy regarding the use of coupons, discounts, and reward points.

Coupons & Discount Codes

  1. General Usage:
    • Coupons and discount codes must be applied at checkout. Only one coupon or discount code can be used per order, unless explicitly stated otherwise.
    • Discount codes cannot be combined with other promotions, offers, or store-wide sales unless specified.
  2. Expiration:
    • All coupons and discount codes have an expiration date. Please check the terms of the offer to ensure your code is valid at the time of purchase.
    • Expired coupons will not be accepted, and we are unable to extend the expiration period.
  3. Exclusions:
    • Certain products or collections may be excluded from coupons or discounts, especially limited-time releases or items already on sale.
    • Discounts cannot be applied to shipping fees, taxes, or any items marked as ineligible for discounts.
  4. Misuse:
    • Any misuse or unauthorized use of discount codes (such as sharing a single-use coupon) may result in the cancellation of the order and potential suspension of the customer account.

Loyalty Program & Points System

  1. Earning Points:
    • Customers earn loyalty points for each purchase made through our website. Points earned are based on the total value of your purchase (excluding taxes, shipping, and discounts).
    • Bonus points may be offered during special promotions or as a reward for specific actions such as referrals, reviews, or subscribing to our newsletter.
  2. Redeeming Points:
    • Points can be redeemed for discounts on future purchases. Each set amount of points translates to a dollar value that can be applied during checkout.
    • Points cannot be redeemed for cash, nor can they be transferred to another account.
  3. Expiration & Restrictions:
    • Points must be redeemed within a specific period 12 months from the date they are earned. After this time, points will expire and cannot be recovered.
    • Points cannot be used in combination with other discounts, coupons, or store-wide promotions.

General Terms for Coupons, Discounts & Points:

  1. Non-Transferable:
    • All discounts, coupons, and points are non-transferable and are intended for the account holder only.
  2. Refunds and Adjustments:
    • If a purchase made with a discount or points is refunded, only the amount paid will be refunded. Points and coupons applied to the order will not be refunded or reinstated.
    • If an order is canceled or returned, the points earned from that order will be deducted from your account.
  3. Policy Changes:
    • We reserve the right to modify or discontinue coupons, discounts, and points programs at any time without prior notice. Any changes will be reflected in our terms and conditions.

By using any of our coupons, discounts, or participating in our points system, you agree to abide by these policies. For any questions or clarifications, feel free to contact our customer support team.