Frequently Asked Questions
We know our Customers might have some questions about our products, Look no more! Find all of our Frequently Asked Questions below! Might not have your question listed? No Issue, Contact us at support@ghostvapors.com and we will be sure to reach out in a timely manner!
Ordering
How do I place an order?
Browse our products, add to cart, and proceed to checkout. Follow prompts to enter shipping info, select shipping method, and complete payment.
Is it possible to update the shipping address?
Depending on the situation, most address can be updated before shipment. If the package is marked shipped and completed, unfortunately we can't make changes.
Do you ship to all states? Any restrictions?
We ship to most states, but restrictions may apply. Check our shipping policy or contact support for details.
Accepted payment methods?
We accept major credit/debit cards and cryptocurrency.
Shipping process and duration?
Orders are processed swiftly and shipped via reliable carriers. Shipping times vary based on location and chosen method. Tracking info provided.
Do you use Discreet packaging?
Yes, all orders are discreetly packaged to ensure privacy. It ships as "GV Shipping"
Can I modify or cancel my order?
Contact us promptly if changes are needed. Order modifications or cancellations may be possible before shipment.
Why is my Card getting Declined?
Contact us if the issues persists. This happens either if (A) The billing is invalid (B) Insufficient Funds (C) Max Purchase Limit (D) Generic Decline
International shipping available?
We offer international shipping, but check for any additional fees or restrictions based on your location.
What to do if I encounter issues with my order?
Reach out to our customer support team for assistance. We're here to help resolve any issues you may encounter.
Shipping
Do you ship internationally?
Our shipping policies may vary. Please check our shipping information or contact customer support for details on international shipping.
What is included in my order?
In every package, along with comprehensive lab reports and a letter addressed to law enforcement outlining the legal status of our products, you'll also discover stickers as an added bonus. These materials are included to ensure transparency and compliance with regulations, as well as to provide a little extra something for our valued customers.
Will I receive a tracking number?
Yes, once your order is processed and shipped, you will receive a tracking number via email. This tracking number allows you to monitor the status and progress of your shipment until it reaches its destination.
Why has my order not shipped yet?
We occasionally receive High Volume and that can hold back some shipments. We usually ship orders within 24 Hours they are received. If you order hasn’t shipped after 2 Business Days, Please contact support@ghostvapors.com
How long does shipping typically take?
Shipping typically takes about 2-5 business days from the date of the order to the date of arrival. We try to make sure all orders are shipped within 72 hours from the time of processing except on weekends and with the exception of Holidays. We do not ship on Saturdays or Sundays.
What is the Estimated Shipping Time?
Orders typically take anywhere between 2-5 Days after Fulfillment to arrive at your doorstep. Express Shipping Guarantees 2 Days or Overnight (Depending On Location) to be delivered to your doorstep. Any shipping related issues contact support@ghostvapors.com
When do I receive Tracking Information?
You will receive Tracking information once we finalize your shipment, Once you receive an email confirmation (Up to 2 Business Days), That means your order has shipped and on the way! We provide a Tracking # in the Email sent as well!
Why is my order stuck on Label Created?
Label Created just means that a tracking number has been assigned to your order, but does not mean that it has finished processing. Once your order has been processed and picked-up, the delivery company should update the tracking and your shipping speed selected at checkout will go into effect.
Do I need a Medical Card to Buy Delta 8 THC?
No. All the Products you see listed on GHOSTVAPORS.COM are Federally Legal due to the 2018 Farm Bill and is classified as Industrial Hemp.
Why has the status of my order not been updated?
Here are several possible reasons why your order status might not be updated:
Processing Time: Our team works to fulfill orders promptly, but high order volumes or product availability can cause delays. We strive to meet our 48-hour fulfillment window, excluding weekends and holidays.
Carrier Delays: Once your order leaves our facility, the shipping carrier is responsible. Delays can occur due to weather, customs, or local delivery issues. We recommend using Route for order protection.
System Glitches: Occasionally, technical issues prevent our system from updating your order status promptly. We continuously monitor our systems to minimize such problems.
Payment Processing: Issues with payment processing can delay order updates. Verifying and processing your payment may take additional time if there are any problems.
Incorrect Shipping Information: Providing incorrect or incomplete shipping addresses can delay processing and shipping. Accurate information helps avoid such issues.
Inventory Updates: Sometimes, discrepancies between our inventory system and actual stock levels can delay order fulfillment. We work hard to keep our inventory data up to date.
Order Consolidation: If you've placed multiple orders, we may consolidate them into one shipment, which can cause a slight delay. This helps us manage shipping more efficiently.
Do you ship discreetly? Where do orders ship from?
All of our packages ship from “GV Shipping”. We care about your privacy. All of our orders ship from Pennsylvania.
Payments
My card was charged more than once, why?
It can be the case that your card was initially declined as a result of billing information being mismatched. The failed/pending charge will self-resolve in 3 to 5 business days and will drop off of your statement. If you have any additional questions, please reach out to your card issuer.
Can I combine Coupons/Discounts with Points?
No. No discounts or sales can be combined. This includes subscription discounts and loyalty reward coupons. Any coupon issued to a customer must be used on a full-price item.
Is my payment information secure?
How do you protect my personal information?
Do you share customer information with third parties?
I paid for priority shipping but it’s been long why?
The shipping speed selected during checkout dictates the transit time for your package once it leaves our facility. This does not influence our order processing time.
At Ghost Vapors, we typically process orders within 48 hours, not including weekends and holidays. However, during peak holiday periods or site-wide sales, processing may take up to one week.
Our shipping cutoff time is 3:30 PM Eastern Time. Orders placed after this time will be processed starting the next business day. Orders submitted after 3:30 PM ET on Friday will begin processing on the following Monday. Once your order has been processed, the shipping speed chosen at checkout will determine how quickly it reaches you.
Returns/Adjustments
How long do I have to make a return?
We must be made aware of all issues within a 30 day period. Unopened and unused orders can be returned, refunded, or replaced up to 30 days after purchase date, but we must receive the returned product before the refund can be completed.
Can I change my order after it has been placed?
We cannot change orders beyond refunding certain items if the order has been placed without canceling the order.
How do I cancel my order?
If your order is still processing and has not been assigned a tracking number, you may be cancel it by contacting us at ghostvaporsusa@gmail.com. If you have registered an account you may cancel it under the orders section of your account dashboard as long as it is still processing. If you have been issued a tracking number, your order cannot be canceled.
What is your return policy?
We must be made aware of all returns within a 30 day period. Unopened and unused orders can be returned, refunded, or replaced up to 30 days after purchase date, but we must receive the returned product before the refund can be completed.
Can I get a refund if I'm not satisfied with my purchase?
We must be made aware of all issues within a 30 day period. Unopened and unused orders can be returned, refunded, or replaced up to 30 days after purchase date, but we must receive the returned product before the refund can be completed.
Are there any conditions for returns or refunds?
Legal
Is CBD Legal?
CBD derived from hemp is legal in many places, but regulations vary. Our products comply with legal standards and contain less than the legal limit of THC. Please check your local laws before purchasing.
Is Delta 8 THC legal?
CBD derived from hemp is legal in many places, but regulations vary. Our products comply with legal standards and contain less than the legal limit of THC. Please check your local laws before purchasing.
Is Delta 9 THC legal?
CBD derived from hemp is legal in many places, but regulations vary. Our products comply with legal standards and contain less than the legal limit of THC. Please check your local laws before purchasing.
How is THCA Legal?
CBD derived from hemp is legal in many places, but regulations vary. Our products comply with legal standards and contain less than the legal limit of THC. Please check your local laws before purchasing.
Are there any age restrictions for purchasing Delta 8 products?
CBD derived from hemp is legal in many places, but regulations vary. Our products comply with legal standards and contain less than the legal limit of THC. Please check your local laws before purchasing.
Do you verify the age of customers?
Yes. Customers must validate there age before purchasing. CBD derived from hemp is legal in many places, but regulations vary. Our products comply with legal standards and contain less than the legal limit of THC. Please check your local laws before purchasing.
What States don’t allow HHC?
Nevada prohibits HHC purchases.
What states don't allow Fly Agaric?
Louisiana prohibits Amanita Mushroom purchases.
General
What is hemp?
Hemp is a variety of the Cannabis sativa plant known for its industrial uses. It contains low levels of THC (tetrahydrocannabinol) and is primarily grown for its fibers, seeds, and extracts.
Are your products lab tested?
Yes, all our products undergo rigorous lab testing to ensure quality, safety, and consistency. We prioritize transparency and reliability, so each product is tested for potency, purity, and the absence of harmful contaminants. You can trust that our products meet high standards and are safe for use.
Can I give CBD products to my pets?
We offer specially formulated CBD products for pets. Consult with your veterinarian to determine the appropriate dosage and ensure it's safe for your furry friend.
Are your products third-party tested?
Yes, all our products undergo third-party testing to ensure quality, potency, and safety. You can find the lab results on our website or by contacting customer support.
Is there THC in Ghost Vapors Products?
Some products may contain THC, However, It does not exceed 0.3% THC (Dry Weight Basis). All products sold by Ghost Vapors test under 0.3% Delta 9 THC and are compliant with the 2018 Federal Farm Bill.
How Old to Purchase Infused Products?
In Pennsylvania, CBD/Hemp Law Requires Ghost Vapors Customers to be at least 18 years of age to buy infused products.
If you are out-of-PA, Customers must be at least 21 years of age to buy infused products sold by Ghost Vapors.
How can I contact Ghost Vapors Support?
The best way to reach us is via email at ghostvaporsusa@gmail.com. You can quickly send us an email by using our contact form..
What products can I find in your online hemp store?
Our online hemp store offers a variety of hemp-derived products, including CBD (cannabidiol) oil, hemp extracts, edibles, tinctures, topicals, clothing, and other eco-friendly goods made from hemp.
Do you need a Medical Card to Buy from Ghost Vapors?
No. All the Products you see listed on GHOSTVAPORS.COM are Federally Legal due to the 2018 Farm Bill and is classified as Industrial Hemp.
Delta 8
What is Delta 8 THC?
Delta-8 THC (tetrahydrocannabinol) is a naturally occurring cannabinoid found in cannabis plants. It is similar to the more well-known Delta-9 THC but has a slightly different molecular structure, leading to distinct effects.
Is Delta-8 THC Safe?
While Delta-8 THC is generally considered safe, it's crucial to purchase products from reputable sources. Some products may contain impurities or other cannabinoids in varying concentrations. Users should follow recommended dosages and be aware of their tolerance.
Is Delta 8 THC Legal?
The legality of Delta-8 THC varies by location. In some places, it is legal, while in others, it may be regulated or prohibited. Always check local laws and regulations before purchasing or using Delta-8 THC products.
Does Delta 8 THC get you High?
Delta 8 THC is found in Cannabis but is not in significant amounts. Most will describe taking Delta 8 as a very pleasant and uplifting experience similar to Delta 9 THC.
What Does a Delta 8 High Feel Like?
How is Delta-8 THC consumed?
Delta-8 THC is available in various forms, including tinctures, edibles, vape cartridges, and topicals. The method of consumption can impact the onset time and duration of effects.
What are the effects of Delta-8 THC?
Delta-8 THC is known for producing milder psychoactive effects compared to Delta-9 THC. Users often report a more clear-headed high with less anxiety and paranoia. However, individual responses may vary.
Where can I buy Delta-8 THC products?
Delta-8 THC products are available from various sources, including cannabis dispensaries and online retailers. Ensure that you purchase from reputable vendors who provide detailed product information and third-party lab testing results.
Remember, individual responses to Delta-8 THC can vary, and it's important to start with a low dose if you're new to its consumption. If you have specific health concerns or are taking medication, it's advisable to consult with a healthcare professional before using Delta-8 THC products.
Can I Buy Delta 8 in Bulk?
How Should I Store My Delta 8 Products?
What Are Some of the Cons of Delta 8?
Does Delta 8 Make You Feel Sleepy?
Are there any side effects of Delta-8 THC?
Common side effects may include dry mouth, red eyes, increased heart rate, and short-term memory impairment. As with any substance, individual reactions can vary, and users should start with a low dose to assess their tolerance.
What types of Delta 8 Products
How Does Delta 8 Work With the Body?
Do I need a Medical Card to Buy Delta 8 THC?
No. All the Products you see listed on GHOSTVAPORS.COM are Federally Legal due to the 2018 Farm Bill and is classified as Industrial Hemp.
Does Delta 8 Make You Feel Hungry?
Can Delta-8 THC result in a positive drug test?
Yes, it's possible. Drug tests typically detect THC metabolites, and Delta-8 THC can produce similar metabolites. Individuals subject to drug testing should be cautious, especially if the test has a low threshold for THC detection.
How is Delta-8 THC different from Delta-9 THC?
The main difference between Delta-8 THC and Delta-9 THC lies in their chemical structures. Delta-8 has a double bond on the 8th carbon chain, while Delta-9 has it on the 9th. This small distinction results in differences in psychoactive potency and effects.
Can I drive or operate machinery after consuming Delta-8 THC?
It is advised to avoid driving or operating heavy machinery under the influence of Delta-8 THC, as it can impair coordination and reaction time. Always wait until the effects have worn off before engaging in activities that require full attention.
Delta 8 vs CBD
Delta 8 vs Delta 9
Delta 8 vs Delta 9 vs Delta 10
Delta 9
What is Delta 9 THC?
Delta-9 THC (tetrahydrocannabinol) is a naturally occurring cannabinoid found in cannabis plants.
Is Delta-9 THC Safe?
While Delta-8 THC is generally considered safe, it's crucial to purchase products from reputable sources. Some products may contain impurities or other cannabinoids in varying concentrations. Users should follow recommended dosages and be aware of their tolerance.
Is Delta 9 THC Legal?
The legality of Delta-9 THC varies by location. In some places, it is legal, while in others, it may be regulated or prohibited. Always check local laws and regulations before purchasing or using Delta-9 THC products.
Does Delta 9 THC get you High?
Delta 8 THC is found in Cannabis but is not in significant amounts. Most will describe taking Delta 8 as a very pleasant and uplifting experience similar to Delta 9 THC.
What Does a Delta 9 High Feel Like?
How is Delta-9 THC consumed?
Delta-8 THC is available in various forms, including tinctures, edibles, vape cartridges, and topicals. The method of consumption can impact the onset time and duration of effects.
What are the effects of Delta-9 THC?
Delta-8 THC is known for producing milder psychoactive effects compared to Delta-9 THC. Users often report a more clear-headed high with less anxiety and paranoia. However, individual responses may vary.
Where can I buy Delta-9 THC products?
Delta-8 THC products are available from various sources, including cannabis dispensaries and online retailers. Ensure that you purchase from reputable vendors who provide detailed product information and third-party lab testing results.
Remember, individual responses to Delta-8 THC can vary, and it's important to start with a low dose if you're new to its consumption. If you have specific health concerns or are taking medication, it's advisable to consult with a healthcare professional before using Delta-8 THC products.
Can I Buy Delta 9 in Bulk?
How Should I Store My Delta 9 Products?
What Are Some of the Cons of Delta 9?
Does Delta 9 Make You Feel Sleepy?
Are there any side effects of Delta-9 THC?
Common side effects may include dry mouth, red eyes, increased heart rate, and short-term memory impairment. As with any substance, individual reactions can vary, and users should start with a low dose to assess their tolerance.
What types of Delta 9 Products
How Does Delta 9 Work With the Body?
Do I need a Medical Card to Buy Delta 9 THC?
No. All the Products you see listed on GHOSTVAPORS.COM are Federally Legal due to the 2018 Farm Bill and is classified as Industrial Hemp.
Does Delta 9 Make You Feel Hungry?
Can Delta-9 THC result in a positive drug test?
Yes, it's possible. Drug tests typically detect THC metabolites, and Delta-8 THC can produce similar metabolites. Individuals subject to drug testing should be cautious, especially if the test has a low threshold for THC detection.
How is Delta-9 THC different from Delta-9 THC?
The main difference between Delta-8 THC and Delta-9 THC lies in their chemical structures. Delta-8 has a double bond on the 8th carbon chain, while Delta-9 has it on the 9th. This small distinction results in differences in psychoactive potency and effects.
Can I drive or operate machinery after consuming Delta-9 THC?
It is advised to avoid driving or operating heavy machinery under the influence of Delta-8 THC, as it can impair coordination and reaction time. Always wait until the effects have worn off before engaging in activities that require full attention.
Delta 9 vs CBD
Delta 9 vs Delta 8
Delta 8 vs Delta 9 vs Delta 10