At Ghost Vapors, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or make purchases from us. By accessing our website, you agree to the terms outlined in this policy.
Information We Collect
- Personal Information: When you make a purchase or sign up for an account, we collect personal information such as your name, email address, billing and shipping address, phone number, and payment information (e.g., credit card details).
- Automatically Collected Information: When you browse our website, we may automatically collect certain information such as your IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent on the website). This information is collected via cookies and other tracking technologies.
- Communication Data: When you contact us through email, phone, or chat, we may collect and store communication data such as your message content and contact information.
How We Use Your Information
- To Process Transactions: We use your personal information to process and fulfill your orders, including payment processing, shipping, and providing order confirmations.
- Customer Support: We use your information to respond to inquiries, provide customer support, and resolve any issues related to your purchase.
- Marketing and Communication: With your consent, we may use your email or phone number to send you promotional offers, newsletters, or updates about our products and services. You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
- Improving Our Services: We may use analytics data to improve our website’s functionality, optimize your shopping experience, and enhance our products or services based on customer preferences.
- Legal Compliance: We may use or disclose your information as required by law or to comply with legal obligations, including responding to lawful requests from public authorities.
How We Share Your Information
- Service Providers: We may share your personal information with trusted third-party service providers who assist in processing payments, delivering products, managing customer communication, or analyzing website traffic. These providers are obligated to keep your information confidential and secure.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with legal proceedings, or respond to government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified of any such changes.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve your browsing experience. Cookies are small files that are stored on your device to remember information such as your shopping cart, login status, and preferences. You can manage cookie settings in your browser, but disabling cookies may affect the functionality of the website.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption protocols (such as SSL) to safeguard sensitive information like payment details. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
- Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
- Deletion: You can request the deletion of your personal information from our systems, subject to legal or contractual obligations that may require us to retain certain data.
- Opt-Out: You can opt out of receiving marketing communications by following the instructions in our emails or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that a child under 18 has provided us with personal information, please contact us immediately so we can take steps to remove such data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Ghost Vapors
Email: ghostvaporsusa@gmail.com
Phone: 570-709-0446
Address: 100 N. Wilkes-Barre Blvd. LLD
Wilkes-Barre PA 18702
Effective Date: 01/01/2024
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.