All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Policy for Ghost Vapors LLC
Last Updated: Saturday, Jan 27th 9:00PM Eastern Time
Thank you for choosing Ghost Vapors LLC as your trusted source for premium industrial hemp products. We are committed to delivering an exceptional shopping experience, and our shipping policy is designed to provide transparency and clarity throughout the process.
1. Order Processing:
– Orders are processed within 1-2 business days from the time of order placement and payment confirmation.
– Processing times may vary during peak seasons or promotional events, and we appreciate your understanding.
2. Shipping Methods:
– We offer a variety of shipping options to cater to your preferences. Choose from standard, expedited, or express shipping during the checkout process.
– Shipping costs and estimated delivery times are calculated based on your location, selected shipping method, and the weight of the items in your order.
3. Shipping Locations:
– Ghost Vapors LLC ships to United States and It’s Territories, Bahamas, Guam, Mexico, Puerto Rico, Minor Outlying Islands and the Virgin Islands. If your location is not listed, please contact our customer service at support@ghostvapors.com to inquire about possible shipping options.
4. Tracking Information:
– Once your order has been dispatched, you will receive a confirmation email containing detailed tracking information.
– Track the real-time status of your shipment to stay informed about its location and estimated delivery date.
5. Shipping Partners:
– We partner with reputable and established courier services to ensure the secure and timely delivery of your industrial hemp products.
– Our shipping partners are chosen for their reliability and commitment to handling sensitive and regulated goods.
6. Shipping Restrictions:
– It is the responsibility of the customer to be aware of and comply with the industrial hemp and CBD product regulations in their country or region.
– Ghost Vapors LLC is not responsible for any customs fees, taxes, or duties incurred during the shipping process.
7. Undeliverable Packages:
– If a package is deemed undeliverable due to incorrect shipping information provided by the customer or other reasons, Ghost Vapors LLC will contact the customer promptly to resolve the issue.
8. Shipping Delays:
– Ghost Vapors LLC is not liable for shipping delays caused by unforeseen circumstances, natural disasters, or other events beyond our control. We will make every effort to communicate any delays promptly.
9. Order Modifications:
– Once an order has been placed, modifications (such as changing the shipping address) may not be possible. Please review your information carefully before completing your purchase. Ghost Vapors LLC is not liable for customers entering the wrong address or order information, it’s important to ensure all information provided is 100% accurate.
10. Shipping Questions:
– If you have any questions or concerns regarding shipping, please contact our dedicated customer service team at support@ghostvapors.com.
11. Returns Due to Shipping Issues:
– In the unlikely event that your order is damaged during shipping or you encounter any issues, please refer to our [Return Policy] for detailed instructions on how to address the situation.
At Ghost Vapors LLC, your satisfaction is our top priority. We appreciate your trust in us, and we are dedicated to ensuring that your industrial hemp products reach you in perfect condition and with the utmost care.
Local In-Store Pickup
Skip the Shipping Fees and Select Store Pickup! Hassle-Free, Convenient, and Quick to easily pick your order up in no time! You can place an order by selecting Store Pickup @ Checkout, Allow up to 30-60 Minutes for order confirmation and processing. Once your order is packaged and completed, You will receive a text and email with further instructions.
Customers can pick up orders from [10AM-5PM] [Mon-Fri] and [9AM-1PM] [Saturday]. We will contact you via text message and/or email with the information you provided at checkout to notify you when completed. Please have your order confirmation email with you when you come.
International Shipping (Currently Available*)
We started offering international shipping to the following countries at this time: [Contact Us].
At this time, we do not ship to Canada. International Rates Fluctuate pretty often, Please contact us for a Shipping Quote. Not sure if we ship to your country and/or territory? Please contact us! Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Ghost Vapors is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@ghostvapors.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes.
